Terms of Use

Article 1 (Purpose)

The purpose of these Terms and Conditions is to define the rights, obligations, and responsibilities of the Company and the User regarding the use of fadtory (hereinafter referred to as the "Service") operated by Gurapa Lab Co., Ltd. (hereinafter referred to as the "Company").

Article 2 (Definitions)

① "Service" refers to the e-commerce platform and related value-added services provided by the Company.

② "User" refers to members and non-members who use the Service in accordance with these Terms and Conditions.

③ "Member" refers to a person who has registered as a member by providing personal information to the Company and who can continuously use the Service.

Article 3 (Effectiveness and Modification of Terms and Conditions)

① These Terms and Conditions shall become effective by being posted on the service screen or by being announced through other means.

② If the Company changes the Terms and Conditions, it will specify the effective date and the reason for the change and post a notice on the initial screen of the service along with the current Terms and Conditions for at least 7 days.

Article 4 (Membership Registration)

① The user applies for membership by filling in member information according to the registration form set by the company and expressing their intent to agree to these terms and conditions.

② The Company may refuse a membership application in any of the following cases:.

• If you enter information that is not your real name
• In cases where another person's information is stolen
• In cases where a child under the age of 14 applies without the consent of a legal representative

Article 5 (Use of Service)

① In principle, the Service is available 24 hours a day, 365 days a year, unless there is a special operational or technical hindrance to the Company.

② The Company may temporarily suspend the provision of services due to reasons such as regular system maintenance, expansion, or replacement, and will provide prior notice in such cases.

Article 6 (Purchase/Payment)

① Users may purchase products through the service and pay for them using the payment method designated by the company.

② The Company processes withdrawal of subscription and refunds in accordance with the Electronic Commerce Act.

③ In the case of group purchases, the order is confirmed based on whether the recruitment quota is met; if it falls short, a full refund will be provided.

Article 7 (Withdrawal of Subscription)

① The user may withdraw the subscription within 7 days of receiving the product.

② Withdrawal of subscription may be restricted in the following cases.

• If the product is damaged due to reasons attributable to the user
• In cases where the value of the product has significantly decreased due to wear, washing, etc
• Cases where resale is difficult due to the passage of time

Article 8 (Obligations of the Company)

① The Company shall not engage in acts prohibited by laws and regulations or these Terms and Conditions or acts contrary to public order and good morals, and shall strive to provide services continuously and stably.

② The company must be equipped with a security system for the protection of personal information so that users can use the service safely.

Article 9 (Obligations of Users)

Users must not perform the following actions.

• Theft of another person's information
• Changes to information posted on the service
• Transmission or posting of information other than that specified by the company
• Infringement of intellectual property rights, such as copyrights, of the company and third parties
• Acts that interfere with the stable operation of the service

Article 10 (Dispute Resolution)

① The company promptly handles complaints and opinions raised by users.

② Any disputes regarding these Terms and Conditions shall be governed by the laws of the Republic of Korea, and the Seoul Central District Court shall be the court of exclusive jurisdiction.